Question 1

Is shatterproof security glass really unbreakable?

Accepted Answer

No glass is 100% indestructible, but RockGlass is engineered to be up to 200x stronger than standard glass. It withstands repeated, sustained attacks from bricks, bats, crowbars, and hammers — the pane may crack, but it holds together and stops intruders from getting through, defeating smash-and-grab and forced-entry attempts.

Question 2

Can RockGlass be installed on my existing windows?

Accepted Answer

Yes — there are two options. Retrofit security panels are the proactive choice: they install over your existing, intact glass to harden windows before anything happens — faster, more cost-effective, and with minimal downtime, ideal for storefronts and homes upgrading security without replacing the window system. Hybrid sealed units are the reactive or new-build choice: a complete replacement window unit for when the glass is already broken or being replaced — such as after a break-in — or for new construction.

Question 3

Is security glass suitable for residential homes?

Accepted Answer

Absolutely. RockGlass protects homes against break-ins and forced entry while preserving the original look of your windows. It's a discreet, high-strength upgrade for front doors, ground-floor windows, patio doors, and any vulnerable entry point.

Question 4

Does shatterproof glass block UV and reduce noise?

Accepted Answer

Yes. In addition to security, RockGlass reduces UV transmission to help protect interiors and merchandise from fading, and its layered construction dampens outside noise for a quieter, more comfortable space.

Question 5

Where does ProGuard install security glass?

Accepted Answer

ProGuard is based in Edmonton, Alberta and manufactures, supplies, and installs RockGlass security glass for businesses and homes across Western Canada, including Alberta, British Columbia, Saskatchewan, and Manitoba. Contact us for a free security assessment.

Question 6

How is heavy equipment security glass different from standard OEM glass?

Accepted Answer

Standard OEM cab glass is designed for weather and visibility, not attacks. ProGuard's heavy equipment security glass is shatterproof and impact-resistant, engineered to withstand vandalism, thrown rocks, tools, and job-site debris that would shatter ordinary glass and leave expensive machinery exposed.

Question 7

Can security glass be fitted to any make of machinery cab?

Accepted Answer

In most cases, yes. ProGuard supplies and installs impact-resistant security glass for a wide range of excavators, loaders, dozers, haul trucks, and other heavy equipment. Contact us with your equipment make and model for a tailored solution.

Question 8

Does it protect operators as well as the equipment?

Accepted Answer

Yes. Because the glass holds together instead of shattering, it protects operators from flying glass and intrusion during rollovers, impacts, and vandalism, while keeping the machinery secure and operational.

Question 9

Which industries use heavy equipment security glass?

Accepted Answer

It's widely used in mining, forestry, construction, demolition, and industrial operations across Western Canada — anywhere machinery faces overnight vandalism, theft attempts, or high-impact job-site hazards.

Question 10

Does security glass reduce equipment downtime?

Accepted Answer

Yes. By preventing broken windows from vandalism and job-site impacts, security glass keeps machinery in service and eliminates the repeated cost and delay of replacing standard OEM glass.

Question 11

How strong are RockScreen security screens?

Accepted Answer

RockScreen screens are woven from 304 stainless steel mesh set in heavy-duty aluminum impact framing. They resist knives, blades, crowbars, and repeated blunt-force blows, stopping forced entry attempts that would tear through ordinary fly screens or push-in insect mesh.

Question 12

Do security screens block airflow or the view outside?

Accepted Answer

No. The woven stainless steel mesh is designed so you keep excellent natural ventilation and a clear outward view while the screen stays locked down. You get the security of a barrier without closing off the window.

Question 13

Can RockScreen be fitted to my existing windows?

Accepted Answer

Yes. RockScreen can be retrofitted over existing window systems or used to replace old, weak screens entirely. Screens are screwed or pop-riveted directly into the structure for maximum hold, making them suitable for both new builds and upgrades.

Question 14

Can the screens be matched to my building's look?

Accepted Answer

Yes. The mesh comes with a premium black powder-coated finish, and the framing bar colors can be customized to match your building's exterior and brand, so the screens protect the property without detracting from its appearance.

Question 15

Will stainless steel screens rust in the Western Canadian climate?

Accepted Answer

No. The 304 stainless steel mesh and powder-coated aluminum framing are corrosion-resistant and built to withstand harsh, wet, and freezing Western Canadian conditions without rusting or degrading over time.

Question 16

What is the difference between armored doors and Safe-T-Screen doors?

Accepted Answer

Armored doors are custom reinforced-steel doors built for high-risk entry points, offering the strongest protection against forced entry and ram-raiding. Safe-T-Screen doors are security screen doors that let air in while keeping threats out — ideal when you want ventilation and visibility at the entrance without sacrificing security.

Question 17

Are ProGuard armored security doors bullet-resistant?

Accepted Answer

Ballistic and heavy-impact-rated options are available for high-risk retail and commercial environments. We spec the level of protection to your risk profile and can fit laminated security-rated glass to maintain visibility without compromising strength.

Question 18

How does a multi-point locking system make a door more secure?

Accepted Answer

A multi-point locking system distributes locking points across the entire frame instead of relying on a single deadbolt. This makes the door virtually impossible to pry or force open at any one point, dramatically increasing resistance to break-ins.

Question 19

Can security doors be installed on an existing opening?

Accepted Answer

Yes. Our doors are manufactured to fit existing openings precisely, and we install full heavy-duty steel frame systems so the door and frame work as one unit. This eliminates the structural weak points that intruders target on retrofit jobs.

Question 20

Will a Safe-T-Screen door hold up to the local climate?

Accepted Answer

Yes. Safe-T-Screen doors use corrosion-resistant woven stainless steel mesh built to survive harsh, corrosive Western Canadian climates without rusting or degrading, while still standing up to blades, tools, and blunt force.

Question 21

How does a SmokeCloak security fog system work?

Accepted Answer

When your alarm is triggered, SmokeCloak reacts within seconds and fills the area with a dense, impenetrable cloud of fog. Intruders can't see the merchandise they came for, so they're forced to flee empty-handed before they can grab anything of value.

Question 22

Is the security fog safe for staff, stock, and electronics?

Accepted Answer

Yes. SmokeCloak uses a safe, food and pharmaceutical-grade glycol fog that leaves no residue on inventory or electronics. After an activation you simply ventilate the room and you're back in business immediately — there's no cleanup required.

Question 23

Can a fog system be combined with other security?

Accepted Answer

Absolutely. Active systems like SmokeCloak work best layered with passive protection such as security glass, screens, doors, and VectorCrash storefront bollards. ProGuard designs a combined solution so vehicle, forced-entry, and smash-and-grab threats are all covered.

Question 24

What are security bollards and why do I need them?

Accepted Answer

VectorCrash bollards are heavy-duty steel-and-concrete posts installed in front of your storefront to stop ram-raiding — where a vehicle is driven into the building to breach it. They form an unbreachable perimeter between vehicles and your entrance, preventing catastrophic, costly storefront breaches.

Question 25

Are VectorCrash bollards crash-rated?

Accepted Answer

Yes. Our VectorCrash bollards are engineered with a high-strength steel core filled with structural concrete to absorb and disperse massive kinetic impact, and are tested and rated to meet strict industry standards for perimeter security and anti-ram defense.

Question 26

How disruptive is bollard installation to my business?

Accepted Answer

Minimal. ProGuard handles the complete installation process — layout, coring, setting, and finishing — with as little disruption to your retail operations or site as possible, and decorative covers are available so the finished bollards complement your storefront.

Question 27

How does menu board screen protection work?

Accepted Answer

RockGlass security glass is custom-cut to your display and installed directly over the existing screen — a seamless retrofit with no replacement required. The virtually unbreakable panel absorbs impacts that would shatter the display underneath, while maintaining full brightness, clarity, and touchscreen functionality.

Question 28

Will the protective glass make my digital display harder to read?

Accepted Answer

No. RockGlass offers crystal-clear optical clarity with no distortion, and it won't yellow or fade over time — that's covered by the 10-year warranty. Customers see the menu exactly as intended; the only difference is that the screen survives what used to break it.

Question 29

How long does installation take and is my drive-thru down?

Accepted Answer

Most menu board protection installs are completed in about an hour, with zero damage to the original unit and virtually no disruption to your drive-thru. There's no need to remove or replace the display — ProGuard fits the protection on site.

Question 30

Can it survive outdoor weather year-round?

Accepted Answer

Yes. RockGlass is weatherproof and built for harsh environments — rain, snow, hail, direct sunlight, and the extreme temperature swings of Western Canadian seasons — without cracking, clouding, or degrading.

Question 31

What kinds of screens can ProGuard protect?

Accepted Answer

Any public-facing display: drive-thru menu boards, self-service ordering kiosks, bank and retail digital signage, transit and airport information screens, and outdoor event or stadium displays. Panels are custom-fitted to any screen size.

Question 32

What security do cannabis stores need?

Accepted Answer

Cannabis stores hold high-value, high-demand inventory that draws smash-and-grab and after-hours break-ins. ProGuard layers shatterproof RockGlass over storefront windows, SmokeCloak security fog inside, and VectorCrash bollards at the curb so thieves can't see, reach, or ram their way to the product.

Question 33

How do you protect a jewelry store from smash-and-grab?

Accepted Answer

Jewelry stores carry some of the highest value-per-square-foot inventory of any retailer, drawing organized smash-and-grab crews. ProGuard protects display windows with unbreakable RockGlass, floods the sales floor with SmokeCloak security fog the moment an alarm trips, and reinforces entrances with armored doors to stop grab-and-run theft.

Question 34

What security do pharmacies need for controlled substances?

Accepted Answer

Pharmacies stock controlled substances that make them repeat targets for break-ins and robbery. ProGuard hardens dispensary windows and doors with shatterproof RockGlass and woven-steel RockScreen, then deploys SmokeCloak fog to protect the pharmacy area within seconds of an alarm — so intruders can't find what they came for.

Question 35

How can convenience stores and gas stations stop ram-raids?

Accepted Answer

Convenience stores and gas stations face ram-raids, tobacco and cash robberies, and repeat vandalism in exposed roadside locations. ProGuard installs VectorCrash bollards to stop vehicle attacks, shatterproof RockGlass on windows and doors, and RockScreen security screens to keep the store locked down overnight.

Question 36

What security works for schools and public institutions?

Accepted Answer

Schools, hospitals, and public institutions need discreet strength that protects occupants without feeling like a fortress. ProGuard fits hybrid sealed RockGlass units and armored doors that slow forced entry at vulnerable entrances while preserving the building's original look and natural light.

Question 37

How do you secure construction sites and remote industrial yards?

Accepted Answer

Construction and remote industrial sites leave expensive machinery exposed to overnight vandalism, theft, and thrown-rock damage. ProGuard's impact-resistant heavy equipment glass shields operator cabs, while RockScreen steel screens secure site offices and storage against forced entry in unstaffed, out-of-the-way locations.

Question 38

What areas does ProGuard serve?

Accepted Answer

ProGuard Security Products serves businesses, homeowners, and industrial operations across Western Canada, including Edmonton and the surrounding region. Reach out with your location and we'll confirm coverage for your project.

Question 39

How do I get a quote or free security assessment?

Accepted Answer

Getting started is simple. Contact us by phone or through our website with a few details about your storefront, home, or equipment, and we'll arrange a free, no-obligation security assessment and provide a tailored quote for the right solution.

Question 40

How long does installation take?

Accepted Answer

Most proactive retrofit panel installations are completed in just a few hours with no damage to your existing frames. Hybrid sealed replacement units — used when the glass is already broken, being replaced, or newly built — and larger or fleet-wide equipment glass projects are scheduled around your operation to minimize downtime. We'll give you a clear timeline with your quote.

Question 41

What products does ProGuard offer?

Accepted Answer

ProGuard offers a full range of physical security products: RockGlass shatterproof security glass, RockScreen security screens, security doors, fog security systems, and bollards, plus impact-resistant glass for heavy equipment — protecting storefronts, homes, and industrial machinery.

Frequently Asked Questions

Security Glass — Storefronts & Homes

Heavy Equipment Glass

Security Screens

Security Doors

Fog Systems — SmokeCloak

Storefront Bollards — VectorCrash

Menu Board & Display Protection

Security by Industry

General Questions

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